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Are you being asked to do more with less?
You will probably need to …
- Continually meet IT demand
- Optimize IT efficiency
- Simplify management
- Accomplish it all - quickly and cost-effectively
Today’s IT environment in Businesses, GP Surgeries,Schools and Colleges continues to grow in both scope and complexity. We at Rhema Techlogic Limited (RTL) are aware of this and are ready to support you with affordable and sustainable IT solutions.
RTL can act as a backup to your existing ICT team or consider us as a partner and not just a provider. We promise that you will receive fast, explicit and accurate problem resolution, keeping downtime to a minimum and ICT staff more productive.
… It’s all about …
- Maximizing your investments
- Optimizing performance levels
- Implementing a proactive IT schedule
- Explicit, prompt, accurate and reliable
- Partnership
- Free onsite infrastructural survey in order to assess the necessary level of support required
Take a look at our packages and choose the one that suits you best. If you have any question or would prefer to utilize our free advice service - just to point you in the right direction, please refer to our Contact page. |
Start IT
- Client Management
- Shared Resource Management
- Centralize Remote desktop control
- Network Administration
- Cabling
- Router/Switch/Hub Monitoring
- LAN and Internet Connectivity Support (Cable/Wireless)
- Optimizing Print Pooling
- Client Security
- Administrating Client Profiles
- Policy managing
- Spyware, Antivirus, Firewall, Evaluation (SAFE)
- Server Management
- Backup Routine
- Performance Maintenance
- Monitor and Reporting
- Email Support
- Software Maintenance
- Support for installation, upgrades and deployment of Operating Systems as well as , configuration and customisation of Software Applications
- Unlimited Telephone troubleshoots relating to installation/setup and configuration
- Unlimited Email Support
- Emergency callout (within 4 hours after request)
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Mode of Support |
Frequency |
Payment |
1. Per Computer (Monthly) |
Service Contract (3 months minimum) |
Cash, Check, EFT, Standing Order |
2. Per Server (Monthly) |
Service Contract (3 months minimum) |
Cash, Check, EFT, Standing Order |
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Protect IT
All of the elements of the Start It Service Package PLUS:
- Hardware Maintenance
- Installation, replacement/repair or upgrade of computer components or peripherals
- Remote Desktop & Server Support (during / after business hours)
- Weekly checkup calls – our proactive support service
Mode of Support |
Frequency |
Payment |
1. Per Computer (Monthly) |
Service Contract (3 months minimum) |
Cash, Check, EFT, Standing Order |
2. Per Server (Monthly) |
Service Contract (3 months minimum) |
Cash, Check, EFT, Standing Order |
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FoolProof
All of the elements of the Protect It Service Package PLUS:
- Scripting, programming, database design or web development
- Lifecycle management of your system. From unpacking and installing your brand new machine to removing and recycling your out-dated systems.
- Enhanced Response offering 30-minute response time for critical Priority One problems
- Customized training on Off-the-shelf Desktop Applications and Operating System.
- Onsite software and/or hardware support (frequency as agreed)
Mode of Support |
Frequency |
Payment |
1. Per Computer (Monthly) |
Service Contract (3 months minimum) |
Cash, Check, EFT, Standing Order |
2. Per Server (Monthly) |
Service Contract (3 months minimum) |
Cash, Check, EFT, Standing Order |
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