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It’s all about …
- Convenience of service at home, or in the office
- Prompt resolutions and less hassle
- Expertise in plain language
- Simplicity and honesty
- Brief overview of service
- Follow-up assistance
Take a look at our packages and choose the one that suits you best. If you have any question or would prefer to utilize our free advice service - just to point you in the right direction, please refer to our Contact page.
Make it Simple
- Backing up your data, photos and music to CD/DVD or external backup device
- Hardware and software compatibility issues; driver and Firmware updates
- How to set-up and use anti-virus software
- Deleting/installing software applications
- Downloading or copying digital music to your PC or MP3 device
- Managing your email (attaching a picture, creating a folder, etc.)
- Common application questions, such as: how to print in landscape or insert a Clipart picture in Microsoft Word
Average service duration 1 Hour
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Mode of Support |
Frequency |
Payment |
Callout |
One-off |
Cash, Cheque |
Monthly checkup (1 visit and telephone call) |
Service Contract
(3 months minimum) |
Cash, Cheque, Standing Order |
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Unlimited Email
Unlimited
Telephone Support
Go For It
- All of the elements of the Make it Simple Service Package PLUS:
- Covers Hardware and software re-configuration issues, i.e., add more memory, larger hard drive, or add a printer
- Software application installation/de-installation
- Security problems (virus and Spyware)
- Home/office network and wireless installation connectivity, questions or problems
Average service duration 1½ to 2 Hours
Mode of Support |
Frequency |
Payment |
Callout |
One-off |
Cash, Cheque |
Monthly checkup (1 visit and telephone call) |
Service Contract (3 months minimum) |
Cash, Cheque, Standing Order |
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Web-base Support Centre
Unlimited Email
Unlimited
Telephone Support
All The Way
- All of the elements of the Go For It Service Package PLUS:
- Hardware repair or setting up a new PC and printer
- Data transfer from any existing PC to a new PC
- Virus and spy ware removal
- System performance tuning / Quarterly check ups.
- Operating system crashes (recovery) or upgrade
- Network cabling
Average service duration 2 to 2½ Hours
Mode of Support |
Frequency |
Payment |
Callout |
One-off |
Cash, Cheque |
Monthly checkup (1 visit and telephone call) |
Service Contract (3 months minimum) |
Cash, Cheque, Standing Order |
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Remote Desktop Connection
Web-base Support Centre
Unlimited Email
Unlimited
Telephone Support
Replacement PC (during repair)
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